Questions? Let's get you moving.

Choose the travel service you need, enter your trip or service details, review the available options and complete the booking process. Your confirmation details will be provided after a successful transaction.

A successful booking will generate a booking confirmation or reference. Depending on the service, confirmation may also be sent through your registered contact channel.

Your booking reference is normally included in your booking confirmation. Keep the reference available whenever you need assistance with your reservation.

Changes depend on the travel provider, fare or rate conditions and the type of service purchased. Where changes are permitted, applicable fees or fare differences may apply.

If a booking does not complete successfully, check your transaction status before attempting another payment. If money was deducted without a confirmed booking, contact Loggerbros support with your transaction details.

Yes, where the applicable service permits it. Ensure that all passenger or guest information is entered exactly as required by the provider.

Travel inventory and pricing can change in real time. An option is only considered confirmed when the booking process has been successfully completed and confirmation has been issued.

Yes. Loggerbros is designed to help travelers discover and book flight options from available travel providers and booking partners.

Baggage allowances depend on the airline, route and fare type. Always review the baggage conditions displayed during booking and in your confirmation.

Cancellation conditions depend on the airline and fare purchased. Review the applicable fare conditions before requesting a cancellation.

Check-in procedures are determined by the operating airline. Your airline may provide online check-in through its website or mobile application.

Search for your destination, select your travel dates and guests, compare available properties and complete your booking through the available booking flow.

Check-in and check-out times are normally displayed with the accommodation details and booking conditions.

Cancellation policies vary by property and rate. Some reservations may be refundable while others may be non-refundable or subject to a cancellation fee.

Some properties accept special requests. Requests are generally subject to availability and are not necessarily guaranteed unless the property confirms them.

Loggerbros can provide access to available cab, taxi and other transportation services depending on the destination and available providers.

Where airport transfer services are available, you can select an applicable transfer option during the booking process.

If a confirmed transportation service is cancelled, Loggerbros or the relevant provider may contact you with available options depending on the circumstances.

Available payment methods depend on the service, destination, currency and payment infrastructure supporting the transaction. The available options will be displayed during checkout.

Do not immediately repeat the payment. Check your booking status first and contact support with your transaction reference and relevant payment information.

The transaction currency depends on the applicable service, provider and payment method. Review the final amount and currency before completing payment.

Where receipts or transaction records are available, they may be provided through the applicable booking or account communication channel.

Refund eligibility depends on the terms of the service purchased. Contact Loggerbros support with your booking reference and transaction information to begin the appropriate process.

Refund processing times can vary depending on the provider, payment method and financial institution. The applicable refund timeline will depend on the specific transaction.

Cancellation fees depend on the terms attached to your booking. Always review the cancellation conditions before confirming your purchase.

A non-refundable booking generally means that the amount paid cannot be returned under normal cancellation conditions. Exceptions, if any, depend on the applicable provider's terms.

Some Loggerbros services may be accessible without an account, while certain features or transactions may require account registration.

Use the password recovery option available on the login page. If you continue to experience problems, contact Loggerbros support.

Where account editing is available, you can update your information through your account settings. Certain information may require additional verification.

Visit our Partner Agreement & Policy page and use the partner application option to express your interest. We will review the proposed partnership and determine the appropriate next steps.

Loggerbros can work with airlines, hotels, transport providers, tour operators, experience providers, technology companies, media organizations, affiliates and other relevant travel businesses.

Commission structures and other commercial arrangements are determined according to the applicable partnership agreement or commercial arrangement.